These Subscription Terms and Conditions ("Terms") explain how your subscription works, including billing, delivery, changes, and cancellation. By starting a Kerotin subscription, you agree to these Terms in addition to our general Terms of Service and Privacy Policy.

1. How Your Subscription Works

When you subscribe to a Kerotin product, you authorize us to automatically charge your chosen payment method and ship your selected product(s) on a recurring basis, at the frequency you select at checkout or in your customer portal.

2. Shipping

Products are automatically delivered on your chosen schedule starting from the day you place your first order.

• US & Canada: Recurring subscription orders ship FREE.
• International: Recurring subscription orders ship at a flat rate of $9.99, unless your recurring subscription total is over $150, in which case shipping is free.

Please note that free shipping applies only to recurring subscription orders. If your subscription order includes any one-time purchases, the shipping cost for your first order will be calculated based on the full cart. After that, your future recurring subscription shipments will follow the standard subscription shipping rates based on your region.

3. Managing Your Subscription

You can manage your subscription at any time through your customer account portal, powered by ReCharge. Depending on the permissions enabled for your account, this may include the ability to:

• Update your delivery frequency
• Swap or add products
• Update payment or shipping information
• Skip an upcoming order
• Reschedule your next delivery
• Cancel your subscription (subject to the Subscription Cancellation Policy below)

Kerotin reserves the right to adjust which self-service options are available within the customer portal at its discretion.

4. Subscription Cancellation Policy

This cancellation policy applies to the Subscription purchase option.

To help you experience the full benefit of your Kerotin routine, subscriptions require a minimum of two (2) deliveries before cancellation is available. This means your first two shipments must be processed and sent before you're able to cancel your subscription.

Once your second shipment has been delivered, you may cancel your subscription at any time, with no cancellation fees. You can cancel directly through your customer portal, or by contacting our customer care team for assistance.

Please note that any order already in processing or shipped prior to your cancellation request will not be affected, and standard return policies will apply to that order.

5. Billing

Your payment method will be charged automatically prior to each scheduled shipment. It's your responsibility to keep your payment and shipping information current in your customer portal to avoid delays or failed charges.

6. Changes to These Terms

Kerotin may update these Terms from time to time to reflect changes in our subscription offerings or policies. Continued use of your subscription after changes are posted constitutes acceptance of the updated Terms.