FREQUENTLY ASKED QUESTIONS
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Why did our packaging change?
As our loyal customers navigate through change, so do we. In an everlasting aspiration forΒ becoming a better version of ourselves and providing a more prestigious experience to our customers' hair journeys, we have revamped our look.
Our aim was to cater to our demographics' taste while providing packaging that makes it easy to navigate between our hair collections and is pleasing to the eye. But don't worry,Β our formulas remain the sameΒΒ
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Has the formulation changed alongside the packaging?
Don't worry, although our packaging has changed, our formulas remain the same.
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Where are the Kerotin Vitamins and Cosmetics made?
All of our Vitamins and Cosmetics are proudly made in the U.S.
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Why am I seeing slight variations in color from one bottle to the next?
Our products are made from many natural plant-derived ingredients. Because plants are not always completely uniform, it is natural to observe slight variations in color or even smell of unscented products from bottle to bottle. These small variations do not affect the performance of the products as each batch is standardized for consistent effect.
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Are there any drugs in any of your products?
All of our products are 100% drug-free and work with the use of natural ingredients, specifically selected to deliver results without the aid of drugs.
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Do you offer a money-back guarantee?
Yes, we offer a 30-Day Money-Back Guarantee so you can try the products and feel the benefits. If you are unhappy with your purchase, simply let us know why and we will provide you a refund. All you need to do is send the products back to us and let us know why you were unhappy.
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How long does it take to ship?
See our shipping policy here.
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Where will my order ship from?
You order will be shipped from one of our facilities in Georgia, Florida or Tennessee.
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Is your checkout secure?
Yes! Our checkout is PCI-compliant. See more details here.
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Are your vitamins FDA approved?
The U.S. Food and Drug Administration (FDA) regulates prescription and over-the-counter drugs, not dietary supplements. Kerotin Vitamins are natural dietary supplements and 100% drug-free. No dietary supplement can claim FDA approval.
However, our vitamins are manufactured in the U.S. in FDA-certified facilities that adhere to the requirements of the United States Food and Drug Administration (FDA) and adhere to Current Good Manufacturing Practices (CGMPs) to ensure safety and quality.
SEE WHAT PEOPLE ARE SAYING!
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βI've noticed a reduction in hair fall and a considerable amount of new hair growth. My hair seems stronger and smoother, This product gives your hair health a boost!β
-Angela M.Β
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βAmazing, a huge turnaround in the thickness and healthiness of my hair in a relatively short timeβ
- Ruth B.
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βLove these products. I have thinning hair, and with this combo, my hair looks much thicker and vibrant. It is gentle but effective.β
- Carol S.
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βMy overall experience was overwhelming. I enjoyed the massage. It felt good on my scalp. The growth serum seem to penetrate and gave my scalp and refreshing feeling.β
-Jeanette N.Β